FAQ: Support Your Customers 4.0

Peter Johnson – Commercieel – iOS

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The FAQ tool provides an efficient means of composing professional email responses within seconds, streamlining communication workflows.
As an “Email Composer,” FAQ allows users to store frequently used information such as response templates, instructions, legal disclaimers, warnings, or visual aids like maps and diagrams. This structured repository facilitates quick retrieval and assembly of tailored replies.
The interface enables users to select desired elements swiftly, combine them into personalized responses, and add appropriate greetings and closing remarks, ensuring a polished presentation. Complete responses to common inquiries can also be stored for immediate use.
This functionality proves beneficial across diverse contexts, including customer support centers, educational institutions, team management, hobbyist groups, or prayer communities, among many others.
Rated 4.5 out of 5 from Appdictions.com, FAQ.has received consistently positive feedback. US users have shared testimonials such as:
<ul>
<li>"Must-have app for business" — Steve Kay</li>
<li>"Elegant to use... setup was straightforward" — Jeremy Neas</li>
<li>"Sleek, professional, precisely targeted" — tahster</li>
<li>"Highly time-saving. A desktop version would enhance usability for all correspondence" — J Saulter</li>
<li>"Exceptional! After months of searching and trying other apps, I found this gem" — UH60Av8or</li>
<li>"Initially intended for emails but discovered numerous other applications—thank you!" — PiecatGirl</li>
</ul>
Users can compile selected elements into an email draft or copy them to the clipboard, with options to review and modify prior to sending. Customization options are available for opening and closing phrases suitable for various contexts. Additionally, FAQ serves as a storage space for other texts or images—such as multiple signatures or preferred photos—ready to insert into messages.
The app is extensively tested and supports over 250,000 users of our renowned "MailShot Pro" group email platform. Testing indicates significant productivity enhancements across user groups.
We invite you to explore the application's capabilities by viewing a demonstration at http://youtu.be/4XzzaoqzSOs. FAQ is also accessible with Markdown support at http://www.appstore.com/faqmarkdownemailcomposer.
For assistance, inquiries about future updates, or sharing unique applications you've discovered, please visit our support page or contact us via the support email provided within the app. We welcome your feedback and are committed to continuous improvement.

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